Big News: Our Warehouse Has Moved to Dallas Texas!

We’ve got some exciting news: as of June 2024, the Completing the Puzzle warehouse has moved to Dallas, Texas! Our new space will allow us to be more efficient, expand our inventory, and better serve our members. Take a look back with us at our journey and keep reading to learn more about the benefits of the new warehouse.

Completing the Puzzle was founded in March 2020, just as the world was shutting down and people were looking for creative ways to pass the time at home. Our founders, Brian and Alania, are avid puzzlers who wanted to make renting puzzles a reality for people around the world. 

Brian & Alania with new puzzle shipments

They wanted to see puzzles be used and enjoyed by several households instead of sitting on a shelf, which is why Completing the Puzzle was born. How cool would it be if people passed around puzzles instead of sticking them in a closet to collect dust? 

The side hustle turned full-time business quickly took over our founders’ home, much to the chagrin of their dog, Astro. We moved into our first office, a 900-square-foot mom-and-pop space in Austin, in June 2020.

Organizing inventory in our first office

Why are we moving?

Our goal is to serve as many people as possible as best as we possibly can, which is where our new warehouse comes in. Four years after we moved into our first office, we’re thrilled to move to Dallas and expand Completing the Puzzle even further!

Here’s why we’re pumped about this move:

  • The new warehouse is larger than our current space, which means that we can expand our inventory. 
  • More inventory means that our members will have a better chance of receiving the puzzles on their wishlists.
  • Our operations will become more efficient, which will allow us to serve you better and open up new possibilities for the future.
  • Dallas is a central location and larger hub, which will shave off approximately a day in shipping time for most locations across the United States.

We hope you’re as excited about the move as we are, and we’re so grateful for the continued support and enthusiasm of our members. There are no cooler people than puzzle people, and we can’t wait to continue to serve you from our new headquarters. See you in Dallas!